Shipping policy
Shipping Policy for SmartPro Constructs LTD
Processing and Shipping Times
Please anticipate that it may take 3-7 business days for us to process and ship your order. All quoted shipping times should be added to the processing time.
Shipping Method
We ship via USPS and provide tracking information via email at the time of shipping for packages sent via First Class Package or Priority Mail.
Shipping Agreements
By making a purchase from this store, you agree to the following terms:
- You confirm that you have provided a correct and secure mailing address.
- You agree not to hold SmartPro Constructs LTD responsible for any package that is lost or damaged by USPS.
- SmartPro Constructs LTD is not responsible for any package that is stolen from your address.
- Refunds will not be issued for items lost or damaged by USPS, as we adhere closely to USPS shipping and packaging standards to ensure your items arrive safely.
- You, as the customer, are responsible for filing a claim through USPS for a refund if your package has been damaged or lost.
- If your package is lost in transit (which is very rare), you agree that SmartPro Constructs LTD will not be held responsible if tracking information indicates that the package was “delivered,” as this indicates USPS successfully delivered the package to the specified address.
- International customers understand that their purchase/package does not come with insurance and tracking beyond the U.S. border, and no refunds will be issued due to damage, customs seizure, or loss.
- All customers, both domestic and international, agree to be responsible for following their state's or country's regulations regarding the products they purchase.
- International customers are responsible for any import taxes owed.
Contact Information
For any inquiries, please reach out to us at:
- Phone number: +44 7657456599
- Email: MakinsonElla7576@outlook.com
- Physical Address: 422 Ripple Road, Barking IG11 9RU, United Kingdom